Learn how UPS Supply Chain Solutions can help your business. You can download and read our entire library of case studies and white papers below.

Case Studies: Automotive and Industrial Manufacturing

GM Accelerates Warranty Parts Recovery with Specialized Logistics (172KB)

Harley-Davidson Revs Up Logistics to Keep Pace With Growth (516KB)

Honeywell Business Unit Runs Smoothly with Speedier Supply Chain (307KB)

Radial Magnets Attracts Customers with Streamlined Overseas Shipping (188KB)

Rolling Up Our Sleeves for Precision Dynamics (177KB)

Manufacturer Leverages Buying Power to Gain Savings (213KB)

Reducing Inter-Facility Shipping Generates Savings (325KB)

Case Studies: Consumer Goods and Retail

adidas Goes for the Gold in Customer Service (520KB)

Keeping the Good Times Rolling at Crown Premiums (171KB)

Deer Stags Steps Up Service with Flexible Supply Chain (303KB)

Fabricut Speeds Delivery to Stay a Cut Above the Competition (301KB)

G3 Geared for Smooth, Efficient Cross-Border Passage (482KB)

Kingsdown Finds Dream Solution in High Tech Fleet Management (308KB)

LUSH Showers U.S. Market with Enhanced Service (432KB)

Nikon Focuses on Supply Chain Innovation - and Makes New Product Distribution a Snap (451KB)

TeddyCrafters - Inbound Distribution Management Increases Flexibility in a Challenging Retail Environment (185KB)

Inventory Controls Gird Retailer-Wholesaler for Efficient Growth (377KB)

Optimized Routing Steers Delivery Fleet to Major Savings (240KB)

Premium Beer Promoter Taps Process Improvements (845KB)

Hand-held Fleet Technology Puts Savings in Distributors Grip (472KB)

Case Studies: Healthcare

UPS Meets Pharmaceutical Company Boiron’s Needs with a Perfect Solution (281KB)

UPS Fills Samsung's Prescription for Healthcare Products (202KB)

STERIS and UPS Go Extra Mile for Customer Service (151KB)

Endo Pharmaceuticals’ Unique Business Need Met by UPS (215KB)

BD Finds Flexible Order to Cash Solution Fits the Bill (305KB)

Data Analysis Yields Rx for Process Improvements (318KB)

Medical Manufacturer Opts to Leverage Value of Distributors (230KB)

Drug Company Plans Ahead to Keep Supply Chain Healthy (836KB)

Case Studies: High Tech

Providing Fourth-Party Logistics Support for Alcatel eNDs Supply Chain (262KB)

Building European Supply Chain Model for Cisco Systems (354KB)

Hitachi GST Streamlines Global Distribution Network (489KB)

Intermec Technologies Scans a Streamlined Supply Chain Horizon (425KB)

SGI Sets New Standards for Global Parts Distribution (165KB)

Providing Vital Equipment and Logistics Support for Tokyo Electron America (178KB)

Flexible Telecom Service Parts Network Signals Savings (239KB)

Transportation Analysis Pays Off for Computer Products Firm (700KB)

White Papers

Inventory in Motion: A Direct Alternative to Global Fulfillment (839KB)

Getting Started: The Basics of Organizing a Strategic Sourcing Program (145KB)

Strategic Sourcing: Building a Foundation for Success (280KB)

Supply Chain Value: Three Principles to Obtain More From Your Supply Chain Initiatives (147KB)

A Framework for Developing an RFID and Auto-ID Strategy (942KB)

RFID in Healthcare: A Panacea for the Regulations and Issues Affecting the Industry? (153KB)

Six Sigma and RFID: Enabling Process Improvement (133KB)

Building Supply Chain Capabilities in the Healthcare Provider Market-Part I: The Current Environment (107KB)

Supply Chain Solutions for Healthcare Providers-Part 2: Supply Chain Improvement Opportunities (146KB)

Indirect Procurement Outsourcing: Why, How and When (319KB)

Demystifying RFID in the Supply Chain: An Overview of the Promise and Pitfalls (176KB)

Supply Chain Strategy: The Importance of Aligning Your Strategies (150KB)

A Just-In-Time Supply Chain? Achieving Just-in-Time Operational Objectives Requires the Coordination of Production, Planning, Sourcing, and Logistics (131KB)

High Tech Manufacturing: What Does Outsourcing Mean to Your Supply Chain? (164KB)

Building Supply Chain Capabilities in the Pharmaceutical Industry-Part I: Trends Impacting the Supply Chain (138KB)

Building Supply Chain Capabilities in the Pharmaceutical Industry-Part II: Winning Supply Chain Capabilities (170KB)

Building a Category Management Capability (171KB)

Up and Running: Helping Supply Chain Technology Do Its Job (134KB)

Delivering Real Value Through Cost Reductions (160KB)

Maximizing Your Adaptability: Surviving and Winning the High Tech Supply Chain Challenge (640KB)

Maximize, Optimize, and Minimize (MOM): The Framework for a Better Customer Annuity Supply Chain (244KB)

Customer Annuity: Successful Companies Will Make Customer Service and After-Sales Support Their Competitive Advantage (316KB)

Reverse Logistics: The Least Used Differentiator (162KB)

Cornerstones of Post-Sales Service Excellence (308KB)

Outsourcing and the Biotech Supply Chain (206KB)

Potential Energy and the Retail Supply Chain (279KB)

Digital Lessons for the Consumer Goods Supply Chain (274KB)

Adobe Reader